RELX V5 Phantom Pod System Battery Kit

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WARNING: This product contains nicotine. Nicotine is an addictive chemical.

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Q: Where does Bellavapor ship to?

A: Bellavapor currently ships only within the United States. Unfortunately, due to international vaping regulations, we are unable to ship outside the U.S. at this time.
Important Shipping Restrictions:
Due to state and local regulations, flavored vape products (e-liquids, pods, etc.) cannot be shipped to the following areas:
States: California, New York, Massachusetts, New Jersey, Rhode Island, Utah, Vermont, Oregon, Maine, and Arkansas.
Cities: San Francisco (CA), Anchorage (AK), Chicago (IL), and Washington D.C.
If you’re located in one of these areas, please ensure your cart only includes vape kits, devices, and accessories, as these items are not subject to the same restrictions.

Q: How can I track my order?

A: Once your order ships, you’ll get a tracking number in your order information! Use it on the carrier’s site to follow your package’s journey.

Q: How long does shipping take?

A: We hustle to process orders in 1-3 business days! Most U.S. orders arrive in 3-7 business days (depending on your location).

Q: Is it safe to pay on Bellavapor’s site?

A: Absolutely! Bellavapor uses SSL encryption to ensure all transactions are secure. Your personal and payment information is protected in compliance with industry standards.

Q: What payment methods do you accept?

A: We currently accept credit/debit cards, including Visa, Mastercard, American Express, and Discover.

Q: How do I submit a Return Request?

A: To submit a return request, please send an email to [email protected] with your name, order number, and reason for return. If any information is missing, we may ask you to provide it or decline the request. All return requests must be made within 30 days from the invoiced date. Once processed, you’ll receive further instructions on how to proceed.

Q: How long do refunds take?

A: We process refunds in 1-2 business days after receiving your return. Your bank might take a few extra days to show it.

Q: Why isn’t my coupon code working?

A: Coupon codes cannot be applied to bundle pack products, as they already include discounted pricing. Please check your cart to ensure there are no bundle pack items if you wish to use a coupon code.

Q: Can I combine multiple discounts?

A: No, only one discount can be applied per order. This includes coupon codes, bundle pack discounts, EDM special code, and etc.

Q: Can I read product reviews before buying?

A: Absolutely! Scroll down on any product page to see real reviews from fellow vapers. Your opinion matters too!

Q: Do products come with a warranty?

A: Yes. Look for warranty info in the product description or ask our friendly support team.

Q: How do I create a Bellavapor account?

A: Click the “Sign Up” button on our website and follow the prompts to provide your information. You can also create an account during checkout.

Q: How can I update my account information?

A: Log into your account, navigate to the “My Account” section, and enter the “Address Book” to add or update your shipping address.

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